Blog

We want to keep you posted and publish occasional newsletters that can include news, information, opinions and data. Read everything we know.

Lodging Update October 31st, 2016

By Wm. May
Published: 10/31/16 Topics: Comments:

With Autumn here, the lodging industry presented many seminars, conferences, workshops and classes. Here is a run down. Read more

Lodging Update September 30th, 2016

By Wm. May
Published: 09/30/16 Topics: Comments:

More Questions and Answers this month. The kind owners ask - we have answers. Read more

Lodging Update August 31st, 2016

By Wm. May
Published: 08/31/16 Topics: Comments:

Questions and Answers: When are phones open? The help desk is 9AM to 7pm, sometimes longer on weekends and high seasons. We try to close for Christmas but guests are renting so we work if they need us. Read more

Lodging Update July 31st, 2016

By Wm. May
Published: 07/31/16 Topics: Comments:

Have you noticed the hundreds of TV commercials for Expedia, Hotels.com, HomeAway, Booking.com, Trivago, AirBnB and others? Read more

Lodging Update May 31st, 2016

By Wm. May
Published: 05/31/16 Topics: Comments:

We know you have choices when it comes to property managers so how about we run some of the newest and great things we bring to every property. (Sorry about the plug.) On the job - So on this glorious 4th of July weekend our ace staff are working diligently to make every guest and owner vacation a fun filled time. (We take a few days off after!) Read more

Lodging Update April 30th, 2016

By Wm. May
Published: 04/30/16 Topics: Comments:

Each month we jot down a few notes on what's new and exciting. Yes, our enthusiasm is always at a high for this business where we create lasting memories for guests and take care of homes for owners. There is seldom room to cover "All the news that's fit to print" but we'll give it a try. Read more

Lodging Update March 31st, 2016

By Wm. May
Published: 03/31/16 Topics: Advertising, Property Management Comments:

This is the start of something good. Every month we will regale clients, vendors, staff, family and friends with lots of inside insight about the lodging industry, along with some boasting about how we are building the most comprehensive management system and people around. Read more

Lodging Update April 13th, 2015

By Wm, May
Published: 04/12/15 Topics: Vortex Managers Comments:

After a bit of a delay, the Vortex Insider resumes in great haste. Purchase of Ocean Reservations and OceanShores.com. Jackie Martin returns. Michael Bradham moves New folks - Nick Warner, Jessica Vance, Trina Flanagan, Mark Root, Nathaniel Jumper, Emailers are in the mail. Read more

Lodging Update October 13th, 2014

By William May
Published: 10/15/14 Topics: Comments:

We are gearing up for Fall and Holiday bookings. Deep Clean and Surveys recommendations due in a week. Staff doing more inspections. Why we need to talk, talk, talk. Start a new habit today. Read more

Lodging Update September 22nd, 2014

By William May
Published: 09/23/14 Topics: Comments:

This issue the discussion is about sports and never dropping the ball. Plus introducing our purchasing department, touching work just once. Then look to see if you won last week's quiz. Read more

Lodging Update September 1st, 2014

By William May
Published: 09/01/14 Topics: Comments:

Little word habits make a big difference. Here are some to avoid - Be upbeat, too busy, no services, banning pronouns. Plus in this issue - about Web ads. And did you take the quiz? Read more

Lodging Update August 25th, 2014

By William May
Published: 08/26/14 Topics: Comments:

Periodic updates for August 2014 Read more

Lodging Update May 18th, 2014

By William May
Published: 05/20/14 Topics: Comments:

In your high school, were there those mean folks who gossiped about everyone? It is a disease born of envy and inferiority. Well adjusted humans, discuss the world at large, business, the arts and other fun stuff. Read more

Lodging Update May 12th, 2014

By William May
Published: 05/12/14 Topics: Comments:

Mea culpa. The Insider newsletters have fallen behind but maybe that's good news. Reservations are busy, new inventory is in the pipeline. Of biggest news - Mobile websites have now been going on line. Look below. Read more

Lodging Update April 1st, 2014

By William May
Published: 04/05/14 Topics: Comments:

Read more

Lodging Update March 10th, 2014

By William May
Published: 03/10/14 Topics: Comments:

Hear it here first - the top complaint of the year. Our Board Meeting, Clean reminders and Guest Books. Pop quiz and upcoming important meetings. Read more

Lodging Update February 17th, 2014

By William May
Published: 02/16/14 Topics: Comments:

Pop Quiz winner, Cool new online cleaning system for managers and housekeepers. Joseph Romain profile, and another test of industry jargon. Read more

Lodging Update February 13th, 2014

By William May
Published: 02/13/14 Topics: Comments:

Member proilfes for Deresa Norman, Guest Books, Welcome Books, Pop Quiz and Class Dates. What could be more fun,. Read more

Lodging Update February 3rd, 2014

By William May
Published: 02/03/14 Topics: Comments:

In this month's treasure filled Insider newsletter - 2014 Vortex College training dates. WA state managers meeting dates, Warning about Food & Condiments in Units. Manager backup person. How Clean is Clean Enough - Flyer. New Fluid Width Websites and - here come the mobiles. Read more

Lodging Update January 27th, 2014

By William May
Published: 01/27/14 Topics: Comments:

Its Seattle Superbow week edition of the Vortex Insider. Crazy here. But business as usual for our hard working reservation staff, even on Sunday. In this edition other news and super stuff too. Read more

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DETAILS: We work to keep this information up to date, but details do change from time to time based on circumstances, often on short notice, and sometimes beyond our control. To verify any answer or other information you may need, please call or email us anytime. Allow a reasonable amount of time for response. Only legitimate inquiries will be answered.